You have been our best subcontractor thus far and a blessing to have you. You raised the standard for superior customer service and I will not forget it.
Even after all the history this job presented, I can say with certainty this has been the most pleasurable experience I have had dealing with a kitchen equipment supplier. Thanks for always taking our calls and helping us get there.
What matters the most is service, service, service. That’s where Boelter exceeds my expectations. From Trio restaurant to T Brasserie and now Tru, I’ve been a big believer in Boelter. They do the research, the sampling, and jump through hoops to get the products to me on a timely basis. The prices are always competitive…
I’ve always considered Boelter my preferred supplier. They are totally convenient and responsive. Their design/build capabilities and service are extraordinary. I can sit down next to their CAD designer and work directly with my design. Bill Boelter is very “hands-on,” directly involved and available when needed.
Boelter is far more than just an equipment supplier. We consider them a very valuable resource. In recent years our industry has become increasingly competitive. You can deal with that by increasing sales and/or decreasing costs. Boelter plays a critical role in lowering our costs.
I had to have major remodeling done on a kitchen, start to finish, within forty-five days with a large wedding scheduled on March 1. It was miraculous how Boelter was done in thirty-five days. The Lake Forest health inspector said it was the most perfect remodeling job he had ever seen.